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Refund Policy
Last updated: 15th April 2025
1. General Refund Policy
At NABCOTECH, we strive to provide the best educational experience for our students. Our refund policy is designed to be fair and transparent while ensuring the sustainability of our programs.
2. Course Cancellation by NABCOTECH
In the event that NABCOTECH cancels a course:
- Full refund of all fees paid will be processed within 14 business days
- Students will be notified via email and phone
- Alternative course options may be offered
3. Student-Initiated Withdrawals
Before Course Start Date:
- 100% refund if withdrawal is made 14 or more days before course start
- 50% refund if withdrawal is made 7-13 days before course start
- No refund if withdrawal is made less than 7 days before course start
After Course Start Date:
- 50% refund if withdrawal is made within the first week
- 25% refund if withdrawal is made within the second week
- No refund after the second week of the course
4. Special Circumstances
Refund requests due to special circumstances (medical emergencies, military deployment, etc.) will be considered on a case-by-case basis. Documentation may be required.
5. Refund Process
To request a refund:
- Submit a written refund request to refunds@nabcotech.edu.ng
- Include your full name, course details, and reason for withdrawal
- Allow 14 business days for processing
- Refunds will be issued to the original payment method
6. Non-Refundable Items
The following items are non-refundable:
- Application fees
- Course materials that have been accessed or downloaded
- Certification exam fees
- Any third-party service fees
7. Contact Information
For refund-related inquiries, please contact:
Email: refunds@nabcotech.edu.ng